Privacy Policy — 788wib

Welcome to the 788wib Privacy Policy. 788wib ("we", "us", "our", "Platform") operates the website located at https://788wib.cam and all associated services, features and content (collectively, the "Services"). This Privacy Policy governs how we collect, use, disclose, store and safeguard the personal data of individuals who access or use the Services ("User", "you", "your").

We understand that privacy is important to our users, including the many players across Pakistan — in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — who trust us with their personal information. This policy is written in plain English to ensure it is genuinely understandable, not just technically compliant.

By registering an account, making a deposit or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you must not use the platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

788wib collects only the categories of personal data that are necessary for the purposes described in this policy. The categories of data we may collect include:

788wib collects personal data through the following mechanisms:

• Direct Collection: Information you provide voluntarily during registration, identity verification, support interactions, deposit and withdrawal requests, or when updating your account profile.
• Automated Collection: Technical and usage data collected automatically when you access the platform, via server logs, cookies, session tracking and analytics tools integrated into the platform infrastructure.
• Third-Party Sources: Data received from KYC and fraud prevention service providers for identity verification purposes, and from payment processing intermediaries in connection with transaction records.
• Regulatory Requests: In limited circumstances, data may be collected or disclosed pursuant to a lawful request from a competent regulatory authority or law enforcement body in the applicable jurisdiction.

788wib processes your personal data for the following purposes:

• Account Administration: Creating, maintaining and managing your registered account, including authentication, security and preference management.
• Service Delivery: Providing access to sports betting markets, live casino, slots and instant games; processing wagers; calculating and crediting winnings.
• Financial Processing: Handling deposits and withdrawal requests, verifying payment methods and maintaining transaction records. PKR-denominated transactions are recorded as presented in the cashier.
• Identity & Age Verification (KYC): Confirming that users meet the minimum age requirement (18+ or the higher minimum required by the operator's licensing jurisdiction) and verifying identity documents to satisfy anti-money laundering obligations.
• Fraud Prevention & Security: Detecting, investigating and preventing fraudulent activity, bonus abuse, multiple-account creation and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gambling: Monitoring account activity to support the operation of responsible gambling tools, including deposit limits, loss limits and self-exclusion, and to fulfil any duty-of-care obligations under applicable operator requirements.
• Customer Support: Responding to queries, complaints and support requests via Live Chat and the Help Center, in English and Urdu as applicable.
• Marketing Communications: Sending promotional offers, bonus notifications and platform updates to Users who have opted in to receive such communications. You may opt out at any time via your account settings or by contacting support.
• Legal & Regulatory Compliance: Fulfilling obligations under applicable anti-money laundering regulations, data protection law and any lawful directive from competent authorities in the operator's licensing jurisdiction.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve platform performance, user experience and product development.

Where applicable data protection law requires a stated legal basis for processing, 788wib relies on the following grounds:

• Contractual Necessity: Processing required to perform our obligations under the agreement with you, including account management, wager processing and payment handling.
• Legal Obligation: Processing necessary to comply with anti-money laundering legislation, identity verification requirements and any lawful regulatory directive applicable to the platform's licensing jurisdiction.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform performance analysis and responsible gambling monitoring, where those interests are not overridden by your privacy rights.
• Consent: Marketing communications and non-essential cookies, where we rely on your explicit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

788wib does not sell, rent or trade your personal data to third parties for commercial purposes. We may share your data only in the following circumstances:

• Service Providers (Processors): Trusted third-party suppliers engaged to deliver services on our behalf — including KYC verification providers, payment processing partners, hosting and infrastructure providers, fraud detection services and customer support software vendors. All processors are bound by data processing agreements requiring them to handle your data securely and only for the specified purpose.
• Regulatory & Law Enforcement Authorities: Where required by law, court order or a lawful request from a competent authority in the applicable jurisdiction, we may disclose data to regulators, law enforcement agencies or anti-money laundering bodies.
• Anti-Fraud Networks: Aggregated or anonymised fraud-pattern data may be shared with shared fraud-prevention databases operated within the gambling industry to protect all platform users.
• Corporate Transactions: In the event of a merger, acquisition, restructuring or sale of assets, personal data may be transferred to a successor entity, subject to equivalent privacy protections.

788wib retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

• Active Account Data: Retained for the duration of your active account relationship with 788wib.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of the last transaction or account closure, in compliance with applicable anti-money laundering obligations. This period may be extended if required by a regulatory body.
• Transaction Records: Financial transaction history is retained for a minimum of five (5) years following each transaction date.
• Support Communications: Correspondence records are retained for up to three (3) years from the date of each interaction.
• Marketing Data: Where processing is based on consent, data is retained until consent is withdrawn, after which it is deleted promptly from active marketing systems.
• Technical Logs: Server logs and IP address records are retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

788wib uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used are as follows:

You may manage or withdraw consent for non-essential cookies via your browser settings or the cookie preference centre on the platform. Note that disabling strictly necessary cookies will impair your ability to use the Services.

788wib implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your browser and our servers is encrypted using industry-standard TLS protocols.
• Access Controls: Access to personal data within the organisation is restricted on a need-to-know basis, with role-based access controls and audit logging.
• Password Hashing: Account passwords are stored in hashed form using industry-standard cryptographic algorithms. We do not store plaintext passwords.
• Infrastructure Security: Platform servers are hosted within secure data centre environments with physical access controls, network-level firewalls and regular security patching.
• Vendor Security Standards: Third-party processors engaged by 788wib are required to demonstrate compliance with appropriate security standards prior to engagement and throughout the relationship.

Notwithstanding the above, no method of electronic transmission or storage is completely secure. While we take data security seriously, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you suspect unauthorised access to your account.

Subject to applicable data protection law and any overriding legal obligations (such as anti-money laundering retention requirements), you may have the following rights in respect of your personal data:

To exercise any of these rights, please contact our support team using the details in Section 15. We will respond to verified requests within a reasonable timeframe. We may require identity verification before processing certain requests to prevent unauthorised access to another person's data.

Where a data subject right is subject to an exception — for example, where retention is required by anti-money laundering law — we will explain the applicable exception in our response.

788wib is strictly an adults-only platform. We do not knowingly collect personal data from persons below the minimum age of 18 years, or the higher minimum required by the operator's licensing jurisdiction, whichever is greater.

During account registration, Users are required to provide their date of birth. Age verification procedures are applied, and identity documents confirming age are required before withdrawals are processed. Where 788wib discovers that an Account has been registered by or on behalf of a person below the minimum age, that Account will be immediately closed, all wagers will be voided and any deposited funds will be returned to their source.

If you believe that a minor has submitted personal data to 788wib without parental or guardian consent, please contact us immediately at [email protected] so that we may investigate and take appropriate action promptly.

The 788wib platform operates internationally, and your personal data may be processed in countries outside the jurisdiction in which you are located — including countries outside Pakistan. This may occur when we utilise third-party service providers whose infrastructure is hosted in overseas data centres.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information, including contractual data protection obligations imposed on recipients of your data. We seek to ensure that any international data transfer is conducted in a manner consistent with applicable data protection principles.

By using the 788wib platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan, subject to the safeguards described in this policy.

788wib reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, platform features, data processing practices or organisational structure. The "Last Updated" date at the top of this page will be revised on each occasion that a material change is made.

Where a material change is made to how we process your personal data, we will use reasonable efforts to notify you via the email address associated with your account, or by way of a prominent notice on the platform, prior to the change taking effect.

Continued use of the platform following notification of an amended Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must cease using the platform and may request account closure.

We recommend that you review this Privacy Policy periodically — particularly before submitting any new personal information or accepting a promotional offer that involves data processing.

If you have any questions, concerns or requests relating to this Privacy Policy or to the processing of your personal data, please contact 788wib using the following details. We aim to acknowledge all privacy-related queries within five (5) working days.

For data subject rights requests (access, erasure, rectification, objection), we will require identity verification before processing your request to protect against unauthorised requests concerning another person's data. Verification is conducted using the identity information already held on your Account.